Warranty Form
Petique, Inc. thanks you for your purchase and welcomes you to our growing family of satisfied customers! Our products are built to make you and your pet's life together more enjoyable!
Manufacture Warranty covers pet joggers, pet strollers, and the Bedside Lounge Pet Bed 180 days from the purchase date.
Please click the link below to successfully register your product:
Click here to fill out the Warranty Form
Limited Warranty for Petique, Inc.
Petique, Inc. thanks you for your purchase and welcomes you to our growing family of satisfied customers of Petique products. Our products are built to make you and your pet's life together more enjoyable. Please retain this warranty so that should any problem arise, Petique will respond as below.
This warranty is issued by Petique, Inc., 2051 S. Lynx Place, Ontario, CA 91761, USA, and is limited to our regular catalog products which are purchased in the United States.
Who is covered by the warranty?
The warranty extends to the original consumer purchaser only
The period of warranty?
The 180-day term of this warranty shall commence on the date of original purchase.
What is covered by the warranty?
The warranty covers only defect, malfunction or failure attributed to either the quality of material used or workmanship of the finish and assembly. If during the first 180 days after purchase of these Petique products, under reasonably non-commercial use, and conditions maintenance, it fails to conform to this warranty, Petique, Inc. will at it's option, repair or replace product determined to be defective.
What is not covered by the warranty?
Damages or malfunction not resulting from defects material and/or workmanship. Damage or malfunctions from other than normal use, including, but not limited to, repair or tampering by unauthorized parties.
What to do when service is needed?
Package the product carefully, using the original carton, to avoid damage in transit.
When returning an item for service the following steps should be taken:
1. Call 1(800)421-1902 Customer Service to obtain a return authorization number.
2. Proof of purchase. (i.e. copy of store receipt, charge card receipt, or evidence of date and place of purchase.)
3. Packed in original carton.
Please fill in the following information and enclose it with your correspondence or have it on hand when calling:
1. Model Number
2. Manufacture Date
3. Date of Purchase
4. Description of problem
If you have other questions or comments, please call or write to:
Petique, Inc.
2051 S Lynx Place
Ontario, CA 91761
USA
Tel: 1(800)421-1902
Hours: 8:30 AM - 4:00 PM (PST)
