A: Contact us for more information.
A: No, you do not need to register an account to shop. We understand sometimes we are in a hurry and would rather have a quick check out option.
A: You have up to 24 hours to call in to cancel the order. Email cancellations will no be accepted.
A: Please call us at 909-673-0362 with your order number and the date of purchase. We will assist you on locating your order.
A: Polylactic Acid. Our PLA Pet Dishes do not stain.
A: Corn Starch or sugar cane
A: Yes, PLA is microwavable.
A: 6-12 months depending on the heat.
A: Yes, you will receive an order confirmation and shipping / tracking numbers to the email address you provided during checkout. Should you not receive your order confirmation or tracking number, be sure to check your "Spam" or "Junk Mail" folder.)
A: Almost all orders ship within two days. Occasionally, items that are ordered from our manufacturers as opposed to other suppliers can take a week longer to ship because they are made to order, by hand.)
A: Yes, however, we will have to ship your order via USPS mail because UPS does not deliver to P.O. Box address.)
A: A 15% restocking charge will be applied to any return in which the package has been opened. If you received "FREE Shipping" with your order, you will be required to pay our outbound shipping charges associated with your return and any associated restocking charge (If applicable).)
A: Yes, we can